Manhattan Home Design, a furniture business specializing in mid-century modern and contemporary items, placements itself as a service provider of " inexpensive deluxe." The firm supplies a curated collection of furniture, including legendary recreations and original designs, aiming to bring top notch, elegant pieces to a vast audience.
Brand Ideology and Products
The brand's core ideology, as highlighted by chief executive officer Becca Polak, is to offer functional and fashionable furniture that shapes the method individuals live. Polak, a previous corporate attorney that got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and top quality. The business's directory consists of popular things like the Mario Bellini Couch and the Ducaroy Couch, typically made with high-end products such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive take a look at Manhattan Home Design Reviews from both the business's web site and independent review systems discloses a mixed image. The Sitejabber web site supplies a specifically telling point of view, with an overall score of 2.6 out of 5 stars, suggesting a pattern of consumer discontentment.
Positive Feedback:
Lots of customers applaud the visual and high quality of the furnishings, noting that pieces typically go beyond expectations in terms of product and craftsmanship.
Some evaluations from the business's web site highlight products as "statement-making" and " precisely what I needed to draw the room together."
Older testimonials from third-party websites likewise point out positive experiences with item quality and prompt shipment.
Negative Responses:
A lot more current reviews on independent sites like Sitejabber and Houzz repaint a much less positive picture, with constant grievances regarding solution, value, and misleading advertising.
Common grievances highlighted on Sitejabber and other platforms consist of:
Poor customer service: Customers report a absence of communication and difficulty settling problems.
Deceptive techniques: There are points out of things being provided as "in supply" when they are not, as well as a "bait and switch" strategy with furnishings top quality and sales.
Delivering and delivery issues: Lengthy hold-ups, unfinished orders, and harmed products upon arrival are often mentioned.
Difficulty with returns and refunds: Clients have actually reported substantial difficulties in getting refunds ManhattanHomeDesign Reviews or substitutes for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history remains in the corporate and lawful world, and she obtained the business with the goal of improving the on-line furniture purchasing experience. She is likewise a factor to the business's blog site, where she writes about interior design trends and ideas. Her leadership is focused on curating classic, high-grade items and changing the business's online reputation with a more customer-centric approach.